In Room Dining Server - Luxury Resort

Apt Resources; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel chain in Dubai seeks an attentive In Room Dining Server to deliver exceptional dining experiences to guests in their rooms. You will ensure high standards are met through attentive service and effective coordination with kitchen staff. The ideal candidate should possess a high school diploma, previous experience in luxury hospitality, and strong customer service skills. Join us to create memorable dining experiences while working in a vibrant team environment.

Benefits

Market-standard benefits

Qualifications

• Passion for hospitality and commitment to service excellence.
• Previous experience in a luxury hospitality environment is preferable.
• Ability to carry trays and lift items up to 25 pounds.

Responsibilities

• Take orders from guests and deliver food and beverages to their rooms.
• Check on guests to meet their needs and ensure satisfaction.
• Coordinate with kitchen staff for timely delivery of orders.
• Maintain cleanliness of the in-room dining area.
• Process payments efficiently and adhere to cash handling policies.

Skills

Customer service skills

Strong communication skills

Problem-solving skills

Attention to detail

Education

High school diploma or equivalent

Degree in Hospitality Management

Job description

Description

Apt Resources is seeking an attentive and personable In Room Dining Server to join the team at a luxurious resort located on the stunning Red this role you will be responsible for delivering exceptional dining experiences directly to guests in their rooms ensuring every meal and interaction reflects the high standards of our prestigious property. If you possess a passion for hospitality and a commitment to service excellence we want to hear from you!

Responsibilities

• Promptly take orders from guests and deliver food and beverage items to their rooms ensuring accuracy and presentation meet the resorts standards.
• Provide attentive service regularly checking on guests to ensure their needs are met and that they are completely satisfied with their dining experience.
• Coordinate with kitchen staff to ensure a timely and smooth delivery of orders and maintain communication regarding any special requests or modifications.
• Maintain cleanliness and organization of the in-room dining area including the presentation of room service menus and promotional materials.
• Handle guest inquiries and concerns with a positive attitude resolving any issues to ensure a memorable experience.
• Process payments efficiently and accurately adhering to the resorts cash handling and security policies.
• Assist in other areas of the restaurant when necessary including setting up for events or serving in other dining rooms.

Requirements

• High school diploma or equivalent; degree in Hospitality Management or related field is a plus.
• Previous experience as an In Room Dining Server or in a similar role within a luxury hospitality environment.
• Exceptional customer service skills with a friendly and approachable demeanor.
• Strong communication skills in English; knowledge of additional languages is an advantage.
• Ability to work flexible shifts including weekends holidays and evenings.
• Physical ability to carry trays and lift items weighing up to 25 pounds.
• Knowledge of food safety standards and procedures.

Benefits

As per market standards.