Human Resources Operations Officer - ضابط عمليات موارد بشرية

University of Khorfakkan; Khor Fakkan; On-site; AED 60,000 - 120,000; Full time

Job summary

A local higher education institution in Khor Fakkan seeks an HR professional to manage various HR operations, ensure compliance with UAE Labor Law, and support recruitment and onboarding processes. Candidates should possess a relevant Bachelor's degree, 2-4 years of HR experience, and proficiency in HRIS and MS Office. Bilingual proficiency in Arabic and English is preferred, valuing collaboration and strong communication skills. This rewarding role also includes coordinating employee benefits and supporting staff welfare initiatives.

Qualifications

• 2-4 years of HR operations or administration experience.
• Experience in educational or corporate environments.
• Knowledge of visa processing and government portals is a plus.

Responsibilities

• Maintain and update employee records and HR databases.
• Process employment letters, contracts, and visa documents.
• Assist in the recruitment cycle and manage onboarding processes.
• Support payroll preparation and coordinate employee benefits.
• Serve as a contact for employee queries and concerns.
• Ensure compliance with UAE Labor Law and prepare HR reports.

Skills

HR operations experience

Understanding of UAE Labor Law

Proficiency in MS Office

Bilingual in Arabic and English

HRIS proficiency

Education

Bachelor’s degree in Human Resources or related field

Master’s degree in the relevant field

Tools

HRIS systems (Oracle preferred)

MS Office Suite (Excel, Word, PowerPoint)

Job description

Education

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Master’s degree in the relevant field.

Experience

• 2–4 years of HR operations or HR administration experience, preferably in an educational or corporate environment.
• Strong understanding of UAE Labor Law and HR best practices.
• Proficiency in HRIS systems and MS Office (Excel, Word, PowerPoint).
• Experience in university/academic HR settings is an advantage.
• Knowledge of visa processing and government portals (MOHRE, ICA, etc.) is a plus.

Key Responsibilities

HR Operations & Administration

• Maintain and update employee records, personnel files, and HR databases (HRIS).
• Ensure timely processing of employment letters, contracts, visa documents, and renewals.
• Support the implementation and monitoring of HR policies, procedures, and compliance standards.
• Coordinate and track attendance, leave management, and employee benefits.

Recruitment & Onboarding

• Assist in the recruitment cycle by scheduling interviews, preparing documentation, and coordinating with candidates.
• Manage onboarding processes, including preparation of joining forms, induction schedules, ID cards, and system access.
• Support new hires with settling‑in procedures and ensure smooth integration into the university.

Payroll & Benefits Coordination

• Support payroll preparation by sharing attendance data, deductions, and employee changes with the payroll team.
• Coordinate employee benefits such as insurance, annual leave, air tickets, and allowances.
• Work closely with Finance and other departments for accurate and timely salary processes.

Employee Relations & Support

• Serve as a point of contact for employee queries related to HR policies, procedures, and benefits.
• Assist in resolving routine employee concerns and elevate issues to the HR Manager as required.
• Support staff welfare initiatives and HR engagement programs.

Compliance & Reporting

• Ensure compliance with UAE Labor Law and applicable university regulations.
• Prepare HR reports and analytics (headcount, leaves, turnover, etc.).
• Support internal and external audits by providing HR documentation and data.

Other Duties

• Undertake additional responsibilities and special projects as assigned by management.

Soft Skills

• Communication: Clearly explains complex ideas to colleagues and partners.
• Languages: Bilingual in Arabic and English is highly preferred.
• Collaboration: Works effectively with faculty, staff, and external stakeholders.

Technical Skills

• MS Office: Proficiency in Excel, Word, and PowerPoint.
• HRIS: Proficiency in HRIS systems, preferably Oracle.

Behavioural Competencies

• Integrity: Upholds ethical standards in university service.
• Initiative: Seeks opportunities to improve processes.
• Resilience: Handles challenges and setbacks with a positive attitude.
• Cultural Sensitivity: Respects and values diversity among staff and the community.
• Accountability: Accepts responsibility for decisions and their outcomes.

Leadership Competencies

• Strategic Planning: Develops and implements long‑term departmental goals.
• Team Building: Fosters a positive, collaborative, and high‑performing environment.
• Resource Allocation: Distributes time and budget resources efficiently for optimal outcomes.
• Stakeholder Engagement: Builds strong relationships with university and community partners.