Human Resources Officer Waldorf Astoria Dubai Palm Jumeirah

TALENTMATE; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Human Resources Officer to support team member experience by managing housing, transportation, and government relations. The ideal candidate should have at least 3 years of HR experience in a luxury hotel environment in the UAE, strong knowledge of labor laws, and exceptional communication skills. This full-time role emphasizes employee welfare and a seamless team experience, with opportunities to work closely within a multicultural team.

Qualifications

• Minimum 3 years of HR experience in luxury hotel or hospitality environment in UAE.
• Strong understanding of UAE Labor Law and related processes.
• Ability to maintain confidentiality and uphold professional integrity.

Responsibilities

• Manage team member accommodation and transportation.
• Coordinate visa processes and handle government relations.
• Ensure timely renewal of important documents like visas and ID cards.

Skills

Team member housing management

Transportation coordination

Visa processing

UAE Labor Law knowledge

Attention to detail

Communication skills

Computer literacy

Fluency in Arabic

Tools

MS Office applications

HR systems (Oasys preferred)

Job description

Job Description

As a Human Resources Officer, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent team member experience. You will also manage team member accommodation, transportation and employee government relations tasks.

What Will I Be Doing

Overseeing team member accommodation, managing government relations and visa processes, and supporting HR operations to ensure a seamless and positive team member experience. Specific tasks include:

• Organize, coordinate and manage all matters related to team member accommodation in accordance with the accommodation policy and procedure.
• Maintain accurate records of housing allocation, assist with cleanliness inspections including pest control, and respond to 24/7 calls as needed.
• Prepare welcome packs and distribute them for new team members prior to arrival.
• Handle HR cash float and reimbursement processes.
• Coordinate and assist with team member transportation requirements and scheduling.
• Liaise with the Government Relations team regarding visa processes, Emirates ID, medical, OHC requirements.
• Ensure timely application and renewal of all relevant documents—passports, employment visas, residence visas, health cards, and Emirates ID cards—to avoid penalties and fines.
• Carry out fire and safety evacuation procedures and comply with hotel health, safety, and hygiene policy.
• Perform any other reasonable duties as requested by the Human Resources Manager or DHR.

What Are We Looking For

Minimum qualifications and required skills:

• Minimum 3 years of experience in a Human Resources role within a luxury hotel or hospitality environment in the UAE.
• Proven experience in team member housing management, transportation, visa processing, and government relations.
• Strong understanding of UAE Labor Law, GDRFA, MOHRE, Emirates ID, and related processes.
• Excellent organizational, coordination and administrative skills with high attention to detail.
• Positive attitude, approachable demeanor and exceptional communication skills (written and verbal).
• Ability to maintain confidentiality, handle sensitive information and uphold professional integrity.
• Demonstrated ability to work independently while collaborating effectively within a multicultural team.
• Competent computer literacy, including MS Office applications and HR systems (Oasys knowledge preferred).
• Commitment to team member welfare, health, safety and well‑being.
• Flexibility to work outside regular hours or be on call for housing or emergency situations.
• Impeccable grooming standards reflecting the image of a luxury hospitality brand.

Advantageous capabilities and distinctions:

• Luxury hospitality experience in a similar role.
• Fluency in Arabic (both written and spoken) is considered an advantage.
• Good knowledge of employment law and employee relations.
• IT proficiency.

What it will be like to work for Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Waldorf Astoria The Palm

Schedule

Full‑time

Brand

Waldorf Astoria Hotels & Resorts

Job

Human Resources

Job Details

• Role Level: Mid‑Level
• Work Type: Full‑Time
• Country: United Arab Emirates
• City: Dubai
• Company Website: http://stories.hilton.com
• Job Function: Human Resources (HR)
• Industry: Hospitality