HR Performance Specialist

Snaphunt; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading HR consultancy in Dubai is seeking an HR Performance Specialist with expertise in data-driven practices and employee development. In this crucial role, you'll manage the performance management system using Lark HRIS, ensuring efficient and fair processes. Candidates must have at least 2 years of HR experience with a strong focus on performance management, fluency in Chinese and English, and solid analytical skills. Join us in enhancing workforce performance through strategic KPI and OKR management.

Qualifications

• Minimum 2 years of HR experience specializing in performance management.
• Hands-on experience configuring and managing performance modules in Lark HRIS.
• Strong analytical skills; proficient in Excel or Google Sheets.

Responsibilities

• Lead design and management of performance review cycles on HRIS.
• Collect, analyze performance data; generate visual reports.
• Organize and deliver performance management training sessions.

Skills

Data-driven practices

Bilingual in Chinese and English

Analytical skills

Communication and coordination

Project management

Education

Bachelor’s degree or above in Human Resources, Management, Psychology

Tools

Lark HRIS

Excel

Google Sheets

Tableau

Looker

Job description

Position Overview

We are seeking an HR Performance Specialist who is passionate about data-driven practices and employee development. In this role, you will serve as a key architect and operator of our performance management system, leveraging the HRIS (Lark HRIS) platform to design, implement, and optimize KPI and OKR processes. You will ensure performance programs run efficiently and fairly, while providing data-driven insights to support business decision-making. Strong bilingual communication skills in Chinese and English are essential to succeed in our diverse and fast-paced environment.

Key Responsibilities

1. Performance Management System Design & Optimization

• Lead the design, configuration, and end-to-end management of annual and quarterly performance review cycles (including goal-setting, mid-year review, and year-end evaluation) on the HRIS (Lark HRIS) platform.
• Work with business leaders to develop, cascade, and calibrate departmental and individual KPIs and OKRs aligned with company strategy.
• Continuously refine performance processes, tools, and templates to improve efficiency and employee experience.

2. System Administration & Data Analytics

• Serve as the internal expert for the HRIS performance module, responsible for system maintenance, permission management, feature testing, and updates.
• Provide training and support to employees and managers on system usage, processes, and best practices.
• Collect, clean, and analyze performance data; generate visual reports (e.g., goal achievement rates, calibration distribution, talent nine-box grid) to support talent review, compensation cycles, and leadership development.

3. Communication, Training & Support

• Draft performance policies, user guides, and company-wide communication materials in fluent Chinese and English.
• Organize and deliver performance management training sessions and workshops for global / cross-regional teams.
• Provide consultation and coaching to managers and employees on goal-setting, performance feedback, and development conversations.

4. Projects & Cross-Functional Collaboration

• Participate in or lead performance-related HR initiatives, such as engagement surveys, succession planning, and incentive program design.
• Collaborate closely with HRBPs, Talent Acquisition, and Learning & Development teams to ensure alignment across all talent management touchpoints.

Qualifications

Required

• Bachelor’s degree or above, preferably in Human Resources, Management, Psychology, or related fields.
• Minimum 2 years of HR experience specializing in performance management.
• Hands‑on experience configuring and managing performance modules (especially OKR / KPI workflows) in Lark HRIS, with familiarity in backend logic and user journey design.
• Solid experience in building or deeply operating KPI and OKR systems with a strong understanding of core principles and practical application.
• Fluent in both Chinese and English (spoken and written) or English only with strong business communication and documentation skills.
• Strong analytical skills; proficient in Excel / Google Sheets. Experience with BI tools (e.g., Tableau, Looker) is a plus.
• Excellent communication, coordination, and project management abilities, with strong service orientation and cross-functional influencing skills.

Preferred

• Experience working in tech, internet, or high-growth companies.
• HR certifications such as SHRM‑CP, PHR, etc.
• Experience designing or implementing 360‑degree reviews or Continuous Performance Management (CFR).