1. Employee Welfare & Engagement
- Implement and monitor staff welfare programs, initiatives, and activities.
- Plan and organize employee engagement events, recognition programs, and health initiatives.
- Serve as a point of contact for employee grievances, welfare-related queries, and support services.
- Conduct periodic employee satisfaction surveys and follow-up actions.
2. Insurance Administration
- Manage employee insurance programs (health, life, accident, etc.) and liaise with insurance providers.
- Ensure timely renewals, claims processing, and resolution of insurance-related issues.
- Maintain accurate records of all employee insurance coverage and claims.
3. HR Operations & Compliance
- Support HR in implementing company policies and procedures related to welfare and benefits.
- Ensure compliance with labor laws, insurance regulations, and internal HR policies.
- Assist in onboarding and exit formalities with a focus on welfare and benefits.
- Prepare reports on employee welfare, insurance claims, and related metrics.
4. Coordination & Reporting
- Liaise with internal departments and management regarding welfare programs and insurance updates.
- Provide guidance and support to employees on insurance benefits, entitlements, and claims.
- Maintain confidentiality of employee records and sensitive HR information.