HR Admin Assistant Dubai Campus

Heriot-Watt University; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading international university in Dubai is seeking a full-time HR Administrative Assistant. This position requires excellent customer service and confidentiality skills, along with a first degree or equivalent and at least one year of office experience. The successful candidate will manage HR queries, assist in recruitment, and maintain HR communications. This is a temporary fixed-term contract for six months and requires a valid UAE resident visa throughout the contract duration.

Qualifications

• A minimum of one year of experience in an office environment.
• Able to maintain confidentiality at all times.
• Competent in the use of relevant IT packages.

Responsibilities

• Manage queries through HR inbox/helpdesk tickets.
• Provide support throughout the staff recruitment process.
• Create and maintain the HR Newsletter/communications.

Skills

Excellent customer service

Confidentiality

Interpersonal skills

Flexibility

Proactive approach

Education

First degree or equivalent

HR qualification

Tools

HR Information Systems

Power BI

Job description

HRAdmin Assistant

Grade:3

FTE and working pattern: Full time

Department:Human Resources

Location:Dubai Campus

About our School/Directorate and Team

The HR Dubai Team is part of the Global HR Directorate. Our purpose is to partner with you to lead the people experience to nurture an excellent thriving and inclusive University work culture. We do this by working collaboratively with leaders managers and employees and aspire to create the right environment where every person can flourish and is supported to succeed.

Purpose of Role

The HR Services Team supports general and day to day issues affecting employees and their managers. We provide proactive and consistent professional and administrative advice and support to manage issues such as performance planned absence such as maternity leave unplanned absence such as sickness requests for flexible working etc.; and the review and development of HR policyprocedureand post holderwill report to the Senior HR Admin Assistant with a dotted line to the HR Management Dubai team to ensure the servicepriorities and deadlines are met.The work will be varied and will require the post holder to provide a fair friendlyaccurateconfidentialandtimelyservice.

We are currently recruiting for a HR Administrative Assistant to join our Dubai Campus HR Directorate. Please note that this is a fixed-term contract for six months. To be considered for this position applicants must already hold a valid UAE resident visa that remains valid for the full six-month duration of the contract.

Summary of Key Duties and Responsibilities

• Issue employment related letters for staffensuring all requests are channeled via the HR Helpdesk to maintain a log
• Diary management and scheduling for the HR Office
• Manage queries coming through HR inbox/helpdesk ticketsand allocate complex cases to relevant team members to address
• Deal with customer enquiriesgenerally userguidance or process information
• Create a positive image of the University by being responsivepromptand courteous when responding to enquires from customers
• Produce standard reports as requested
• Enter andmaintainrecords and data into theappropriate Universitysystem ( Part timers recruitment and contract renewal processes as required
• Provide support as needed throughout the full-time staff recruitment process. This may include conducting salary-check calls scheduling interviews meeting candidates and escorting them to the appropriate panel members.
• Support with Organisation Development and Training activitiesas directed
• Create andmaintainthe HR Newsletter/communications
• Process documents for example Exit forms Conflict of Interest forms employeepaperworkand other informationin accordance withagreed service levels and in line with data protection legislation
• Event co-ordination booking rooms bookinghospitalityand booking travel for HR colleagues
• Carry out general office duties e.g. reception/meeting and greeting sort and organise mail order stationarymaintainoffice equipment filingphotocopyingand shredding
• AssistAdministratorson preparingthemonthlyovertime/allowancesheetof staff

Education Qualifications & Experience

Essential

• Educated to first degree or equivalent and ideally with a recognized HR qualification
• A minimum of one years experience in an office environment
• Demonstrable provision of excellent customer service
• Demonstrable professional and proactive approach
• Able to always maintain confidentiality
• Demonstrable ability to work quicklyflexiblyand accurately in a dynamicchangingandpressured environment
• Competent in the use of relevant IT packages ideally with experience of using HR InformationSystems and reporting
• Well-developed interpersonal skills

Desirable

• Experience of workingonPower BI

Our values

With a history dating back to 1821 Heriot-Watt University has established a reputation for world-class teaching and professionally relevant leading-edge research which has made it one of the top UK universities for business and industry.

We are a vibrant forward-looking university well known for the quality of our degrees with employers actively seeking out our graduates. Heriot-Watt is also Scotlands international university with an unsurpassed international in-country presence. We deliver degree programmes to circa 30000 students in 143 countries around the world have a further overseas campus in Dubai and boast the largest international student cohort in Scotland.

At Heriot-Watt weve created an environment that nurtures innovation and leadership - where our researchers staff and students can realise their potential and develop their ambitions.

We are proud of our collegiate atmosphere and integrated teaching and research approach which has helped to build a community of committed academics and highly motivated students. Our focus on careers delivers results and weve an excellent reputation for graduate employability.

In addition to the Edinburgh campus we currently have campuses in the Scottish Borders Orkney Dubai and Malaysia. For all of our campuses we aim to provide stimulating supportive environments conducive to effective learning and research where staff and students can excel. At Heriot-Watt we have an established set of values that help us to nurture innovation and leadership and show our commitment to continuous improvement and development in all our activities.

Our values describe our deeply held beliefs and our community spirit. They characterise not only how we are as a higher education institution but also frame how we want to be.

• Belong
• Collaborate
• Inspire
• Celebrate

For full details on our University please view our website to Apply

Please submit your CV and a cover letter setting out how you meet the criteria for this role.

Shortlisted candidates may be invited to complete an on-demand-video interview as the first stage of the selection process. Successful candidates will then proceed to in-person formal interviews at our Dubai campus

At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.

Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.

Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected trained promoted appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.