Houseman

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality firm in Dubai is seeking a Houseman for full-time employment. In this role, you will be responsible for ensuring guest rooms are clean and well-maintained, enhancing guest satisfaction through excellent service. The ideal candidate should have strong attention to detail, communication skills, and the ability to work both independently and as part of a team. Comprehensive training and development programs are offered to support your growth in the luxury sector.

Qualifications

• Proven experience in housekeeping or a related field is a plus.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Responsibilities

• Clean and service guest rooms by vacuuming, dusting, polishing, and wiping surfaces.
• Report any maintenance issues, damages, or missing items.
• Ensure all amenities are properly set up according to standards.

Skills

Attention to detail

Organizational skills

Communication

Interpersonal abilities

Ability to lift heavy loads

Flexibility

Education

High school diploma or equivalent

Tools

Cleaning methods and materials

Job description

Summary

The Houseman is responsible for ensuring that guest rooms are clean well-maintained and prepared for check-in. This includes performing cleaning tasks replenishing amenities and providing excellent service to enhance guest satisfaction and the overall guest experience. The Houseman plays a key role in maintaining the hotels cleanliness standards and promoting a comfortable environment for all guests.

Responsibilities

• Report for duty promptly wearing the correct uniform and nametag consistently.
• Clean and service guest rooms by vacuuming dusting polishing and wiping surfaces including furniture fixtures and windows following the Sequence of Service and Standard Operating Procedures established by management.
• Report any maintenance issues damages or missing items to the Housekeeping Supervisor or maintenance team.
• Ensure all amenities (e.g. soap shampoo linens) are properly set up according to standards and in good condition.
• Respond to guest requests for additional items such as extra pillows towels or blankets promptly and courteously.
• Follow all safety and hygiene procedures for handling cleaning chemicals and equipment.
• Ensure the safe storage and use of cleaning supplies.
• Assist in organizing and preparing the room for special guest requests or services.
• Maintain communication with the front desk regarding room availability and status.
• Keep track of inventory levels and notify the supervisor when supplies need replenishing.
• Submit lost and found items to security in accordance with the policy.
• Report valuable items to security as per the security guidelines.
• Assist in other housekeeping tasks or departmental projects as needed.
• Provide guests with a courteous and professional service at all times.
• Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.

Qualifications

• High school diploma or equivalent is preferred
• Proven experience in housekeeping or a related field is a plus.
• Knowledge of cleaning methods materials and equipment.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Ability to lift and carry moderate to heavy loads.
• Stamina to be on your feet for extended periods.
• Flexibility to bend stoop and reach

Additional Information

Why Join Us

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support training and leadership necessary to excel in your role. Thats why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success

Remote Work

No

Employment Type

Full-time