Housekeeping Supervisor for Conrad Dubai

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai seeks a Housekeeping Supervisor to supervise room attendants and uphold high housekeeping standards. The ideal candidate will possess strong customer service skills and experience in managing a team. Responsibilities include daily task allocation, inspection of guest rooms, and addressing guest requests. The role requires excellent communication and interpersonal skills to ensure an exceptional experience for guests. Join a dynamic team committed to excellence in service.

Qualifications

• Experience in managing a team in a similar role is essential.
• Previous experience in the hotel or cleaning industry is required.
• Ability to work both independently and as part of a team.

Responsibilities

• Supervise Room Attendants and manage daily tasks.
• Conduct routine inspections of guest bedrooms.
• Handle guest requests, including VIP amenities.

Skills

Customer service commitment

Team management experience

Oral and written communication

Interpersonal skills

Attention to detail

Job description

What are we looking for

A Housekeeping Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Committed to delivering a high level of customer service
• Experience in managing/supervising a team in a similar role
• Experience in the hotel/cleaning industry
• Good oral and written communication
• Previous experience in Hosting Service (Governance)
• High standards of cleanliness
• Good interpersonal skills
• Ability to work on their own or in teams

It is advantageous in this position if you demonstrate the following capabilities and advantages:

• Ability to work in a team
• Excellent attention to detail
• Positive Attitude

What will it be like to work for Conrad Hotels & Resorts

Conrad Hotels & Resorts combines contemporary design sophisticated amenities and personalized service. Conrads guest service is instinctive discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

A Housekeeping Supervisor for Conrad Dubai is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.

What will I be doing

As a Housekeeping Supervisor you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A team leader will also be required to assist the head housekeeper and monitor standards. Specifically you will be responsible for performing the following tasks to the highest standards:

• Supervise Room Attendants
• Daily allocation of rooms and deep cleaning tasks to team members
• Manage guest requests including VIP amenities and communicating them to the relevant team members
• Routine inspection of guest bedrooms to ensure they meet standards
• Achieve positive outcomes from guest queries in a timely and efficient manner
• Carry out lost property procedures
• Report maintenance issues to Maintenance/Engineering Department
• Assist Head Housekeeper with training requirements
• Comply with hotel security fire regulations and all health and safety legislation
• Assist other departments wherever necessary and maintain good working relationships

Required Experience

Manager