Housekeeping Supervisor for Conrad Dubai

Hilton Worldwide, Inc.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company in Dubai seeks a Housekeeping Senior Supervisor. This role involves supervising room attendants to ensure a high level of Guest and Member experience while maintaining cleanliness standards. Candidates should have supervisory experience in the hotel or cleaning industry. Strong communication and interpersonal skills are essential. This position offers an opportunity to work in a dynamic environment and be part of a dedicated team delivering exceptional service.

Qualifications

• Experience in managing/supervising a team in a similar role.
• Experience in the hotel/cleaning industry.
• Good oral and written communication.

Responsibilities

• Supervise room attendants to ensure excellent Guest and Member experience.
• Manage daily allocation of rooms and tasks to team members.
• Inspect guest bedrooms to ensure they meet cleanliness standards.

Skills

Customer service

Team management

Communication skills

Interpersonal skills

Attention to detail

Job description

Housekeeping Senior Supervisor – Conrad Dubai

Job Number: HOT0C76W

Work Locations

Conrad Dubai Sheikh Zayed Road PO Box 115143 Dubai 0

A Housekeeping Senior Supervisor for Conrad Dubai is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.

What will I be doing?

As a Housekeeping Senior Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A team leader will also be required to assist the head housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Daily allocation of rooms and deep cleaning tasks to team members
• Manage guest requests, including VIP amenities and communicating them to the relevant team members
• Routine inspection of guest bedrooms to ensure they meet standards
• Achieve positive outcomes from guest queries in a timely and efficient manner
• Carry out lost property procedures
• Report maintenance issues to Maintenance/Engineering Department
• Assist Head Housekeeper with training requirements
• Comply with hotel security, fire regulations and all health and safety legislation
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Housekeeping Senior Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Committed to delivering a high level of customer service
• Experience in managing/supervising a team in a similar role
• Experience in the hotel/cleaning industry
• Good oral and written communication
• Previous experience in Hosting Service (Governance)
• High standards of cleanliness
• Good interpersonal skills
• Ability to work on their own or in teams

It is advantageous in this position if you demonstrate the following capabilities and advantages:

• Ability to work in a team
• Excellent attention to detail

What will it be like to work for Conrad Hotels & Resorts?

Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad’s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!