Housekeeping Supervisor

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai seeks a Housekeeping Supervisor to manage daily room assignments and ensure high standards of cleanliness. The ideal candidate will have a degree in hospitality management and 2-3 years of experience in housekeeping, including at least 1 year in a supervisory role. Responsibilities include managing inventories, overseeing staff, and upholding hotel policies. Excellent communication and customer service skills are required, along with proficiency in property management systems and Microsoft Office.

Qualifications

• 2-3 years of experience in housekeeping with at least 1 year in supervisory role.
• Strong organizational and time management skills.
• Knowledge of cleaning chemicals handling and safety procedures.

Responsibilities

• Manage daily assignments and monthly inventories for room attendants.
• Ensure complete shift handovers and timely reporting.
• Maintain high standards of cleanliness in the housekeeping department.

Skills

Attention to detail

Housekeeping knowledge

Supervisory skills

Communication skills

Customer service skills

Education

Degree in hospitality management

Tools

Property Management Systems (PMS)

Microsoft Office Suite

Job description

• Manage daily assignments and monthly inventories for room attendants including linen cleaning and guest supplies.
• Ensure complete shift handovers timely reporting of discrepancies and attendance at required briefings.
• Control usage and prevent misuse of guest amenities cleaning chemicals equipment and linen.
• Maintain high standards of cleanliness and organization throughout the housekeeping department.

Qualifications

• Good eye for details.
• Working knowledge of housekeeping and hotel services policies and operations.
• Demonstrated supervisory experience and skills.
• Good communication skills.
• Degree in hospitality management preferred.
• Minimum of 2-3 years of experience in housekeeping with at least 1 year in a supervisory role.
• Proficiency in property management systems (PMS) and Microsoft Office Suite.
• Strong organizational and time management skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent customer service skills and ability to handle guest complaints effectively.
• Knowledge of cleaning chemicals proper handling and safety procedures.
• Experience with inventory management and budgeting for housekeeping supplies.
• Demonstrated ability to train and mentor housekeeping staff.

Remote Work

No

Employment Type

Full-time