Housekeeping Supervisor

Al Zorah Beach Resort; Ajman Emirate; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury coastal resort in Ajman is seeking a Housekeeping Supervisor to lead the housekeeping team during the pre-opening phase. The role requires 2-4 years of experience in a 5-star environment, strong knowledge of cleaning procedures, and excellent leadership skills. The ideal candidate will ensure that all areas meet high cleanliness standards, provide training to staff, and contribute to an exceptional guest experience.

Qualifications

• 2-4 years of experience as a Housekeeping Supervisor in a 5-star luxury hotel or resort.
• Strong knowledge of hygiene safety protocols.
• Proven ability to lead and motivate a multicultural team.

Responsibilities

• Supervise daily operations of housekeeping staff.
• Conduct inspections to ensure cleanliness standards.
• Train and develop the housekeeping team.

Skills

Cleaning procedures knowledge

Team leadership

Communication skills

Attention to detail

Tools

Opera

HotSOS

Job description

People and Culture Assistant Manager at Al Zorah Beach Resort

Housekeeping Supervisor

Full-time

Location: Al Zorah Beach Resort – Ajman, United Arab Emirates

About Us

Set within a rare natural paradise and just a short drive from Dubai, Al Zorah Beach Resort is a sophisticated coastal retreat surrounded by protected mangroves, white sand beaches, and tranquil lagoons.

As we undergo an exciting transformation guided by the highest standards of luxury hospitality, this is a unique opportunity to be part of a pre-opening journey that will culminate in the grand opening of Four Seasons Resort Ajman at Al Zorah in late 2026.

Our resort embodies understated elegance and exceptional care, and we are building a team that reflects the same thoughtfulness, attention to detail, and commitment to excellence.

Our Ideal Candidate

We are seeking a dedicated and detail-oriented Housekeeping Supervisor to join our team during this exciting pre-opening phase. The ideal candidate will ensure that our rooms and public spaces reflect the refined luxury, warmth, and excellence synonymous with the Four Seasons name.

In this role, you will lead, train, and support the housekeeping team to uphold 5-star standards, monitor quality and cleanliness across all areas, and contribute to creating an exceptional guest experience from day one.

Key Responsibilities

• Supervise and coordinate daily operations of Room Attendants, Public Area Attendants, and Housekeeping Runners.
• Conduct detailed inspections to ensure rooms and public areas meet brand cleanliness and presentation standards.
• Oversee the correct use, storage, and safe handling of cleaning chemicals, materials, and equipment.
• Support inventory control of linen, amenities, and housekeeping supplies.
• Train and develop the housekeeping team, ensuring consistency and excellence in performance.
• Manage guest requests, room priorities, and special assignments promptly and courteously.
• Coordinate with Front Office, Laundry, and Engineering to ensure smooth daily operations.
• Maintain detailed records of inspections, reports, and maintenance follow-ups.
• Promote a culture of care, teamwork, and service excellence.

Qualifications & Experience

• Minimum 2-4 years of experience as a Housekeeping Supervisor in a 5-star luxury hotel or resort.
• Strong knowledge of cleaning procedures, chemical usage, and hygiene safety protocols.
• Proven ability to lead, motivate, and train a multicultural team.
• Excellent communication and interpersonal skills.
• Proficiency in housekeeping systems such as Opera or HotSOS is an advantage.
• Exceptional attention to detail and organizational ability.
• Flexible to work shifts, weekends, and public holidays as required.
• Good command of English; additional languages are an advantage.