Housekeeping Supervisor

Tanqeeb; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

EDITION Hotels in Abu Dhabi seeks a capable supervisor for housekeeping to ensure quality across guest rooms, public areas, and services. You will help manage daily activities, coordinate with Engineering, Front Office, and Laundry, and resolve room discrepancies with the Front Desk.

You'll train and coach staff, monitor safety, and maintain professional appearance and confidentiality. You will also handle scheduling, paperwork, and guest relations, ensuring Marriott standards are met and guests

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: at least 1 year.
• Supervisory Experience: at least 1 year.

Responsibilities

• Inspect guest rooms, public areas, pool, etc. to ensure quality standards and assist in coordinating housekeeping tasks.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees.
• Coordinate with Housekeeping, Engineering, Front Office and Laundry; resolve issues with discrepant rooms and communicate changes in room assignments to staff.
• Enter and locate work-related information using computers and/or point of sale systems; complete required paperwork.

Skills

Team leadership

Customer service

Communication skills

Safety awareness

Education

High school diploma or GED

Tools

POS systems

Computer literacy

Job description

Job description

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.

Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work‑related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand‑eye coordination.

Enter and locate work‑related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world‑class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.