Housekeeping & Guest Services Coordinator

Hilton Worldwide, Inc.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Housekeeping - Order Taker for its Dubai location. This role involves managing telephone communications, maintaining high service standards, and ensuring guest satisfaction. Successful candidates will have experience in customer service and housekeeping, coupled with strong communication skills. Hilton values exceptional experiences, making it an attractive workplace for those wishing to progress in the hospitality field. Join a team dedicated to providing memorable guest experiences.

Qualifications

• Previous experience in customer service or administrative support.
• Required housekeeping skills and experience.

Responsibilities

• Answer telephones and manage communication through the system.
• Log all service requests in the computerized Work Order System.
• Ensure vacant rooms are ready for guests by coordinating with supervisors.
• Respond to emergencies and monitor alarm systems.

Skills

Customer service skills

Administrative support

Housekeeping experience

Education

Grade school education

Job description

A leading global hospitality company is seeking a Housekeeping - Order Taker for its Dubai location. This role involves managing telephone communications, maintaining high service standards, and ensuring guest satisfaction. Successful candidates will have experience in customer service and housekeeping, coupled with strong communication skills. Hilton values exceptional experiences, making it an attractive workplace for those wishing to progress in the hospitality field. Join a team dedicated to providing memorable guest experiences.