Housekeeping & Guest Services Coordinator

AccorHotels Middle East; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel group in Dubai is seeking a Housekeeping Order Taker to provide telephone service to guests and staff. Responsibilities include managing housekeeping communication, maintaining cleanliness, and ensuring guest satisfaction. Candidates should have 2-3 years of experience in housekeeping, excellent English skills, and the ability to interact professionally with guests. This role offers a dynamic work environment in a prestigious hotel.

Qualifications

• Excellent reading, writing and oral proficiency in English.
• Minimum 2-3 years experience in the Housekeeping department.
• Must be well-presented and professionally groomed at all times.

Responsibilities

• Provide housekeeping order taking and telephone service.
• Ensure forwarding and receiving of all information pertaining to Housekeeping.
• Maintain key control and monitor lost property.
• Comply with hotel’s health, safety and hygiene policies.

Skills

English proficiency

Interpersonal skills

Attention to detail

Communication skills

Familiarity with Housekeeping duties

Education

PostSecondary education with professional qualifications in Secretarial skills

Job description

A luxury hotel group in Dubai is seeking a Housekeeping Order Taker to provide telephone service to guests and staff. Responsibilities include managing housekeeping communication, maintaining cleanliness, and ensuring guest satisfaction. Candidates should have 2-3 years of experience in housekeeping, excellent English skills, and the ability to interact professionally with guests. This role offers a dynamic work environment in a prestigious hotel.