Hotel Receptionist — Growth, Perks & Accommodation

Premier Inn Hotels - Middle East; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Abu Dhabi seeks a committed Hotel Receptionist to provide exceptional customer service and manage check-in/check-out procedures. The ideal candidate has over one year of experience in a similar role, is proficient in Arabic, and possesses excellent communication skills. You will be responsible for greeting guests, handling reservations efficiently, and ensuring overall guest satisfaction. This position offers a supportive work environment with a range of benefits.

Benefits

Competitive salary package

Accommodation

Transportation

Medical insurance including dental

Air tickets

Support for work-life balance

Qualifications

• Minimum one year of experience in the Front Office department.
• Knowledge of Opera PMS is required.
• Proficiency in Arabic (speaking, reading, and writing) is essential.

Responsibilities

• Greet and welcome guests, ensuring a warm reception.
• Answer guest queries regarding room prices and promotions.
• Process payments following cash handling procedures.
• Manage reservations and cancellations efficiently.
• Monitor and act on online guest feedback.

Skills

Excellent communication skills

Strong attention to detail

Ability to provide exceptional customer service

Flexibility and ability to work under pressure

Proactive with excellent organizational skills

Education

Experience as a Hotel Receptionist

Knowledge of Opera PMS

Proficiency in Arabic

Job description

A leading hotel chain in Abu Dhabi seeks a committed Hotel Receptionist to provide exceptional customer service and manage check-in/check-out procedures. The ideal candidate has over one year of experience in a similar role, is proficient in Arabic, and possesses excellent communication skills. You will be responsible for greeting guests, handling reservations efficiently, and ensuring overall guest satisfaction. This position offers a supportive work environment with a range of benefits.