Hotel Openings & Brand Operations Director

Earth Hotels; Dubai; On-site; AED 100,000 - 150,000; Full time

Job summary

A leading hotel chain is seeking a Director of Operations to oversee the brand experience through all phases of hotel openings. This role includes establishing operational standards, mentoring leadership teams, and driving guest-focused initiatives. Ideal candidates will have strong leadership skills and the ability to create memorable experiences while maximizing hotel efficiencies. The position offers the opportunity to shape the brand culture and ensure consistent service standards.

Qualifications

• Strong leadership skills with an empowering approach to hospitality.
• Ability to create memorable guest experiences while maximizing efficiencies.
• Experience in managing teams during openings and operations.

Responsibilities

• Lead and ensure the delivery of the brand experience through operational processes.
• Create operational playbooks and KPIs for various departments.
• Plan and execute mock services and soft openings.

Job description

A leading hotel chain is seeking a Director of Operations to oversee the brand experience through all phases of hotel openings. This role includes establishing operational standards, mentoring leadership teams, and driving guest-focused initiatives. Ideal candidates will have strong leadership skills and the ability to create memorable experiences while maximizing hotel efficiencies. The position offers the opportunity to shape the brand culture and ensure consistent service standards.