Hotel Front Desk Agent - Arabic Speaker & Guest Services

Premier Inn Hotels LLC; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is seeking an experienced Hotel Receptionist to provide exceptional customer service, manage reservations, and ensure smooth operations at the reception. The ideal candidate will have at least one year of experience in a hotel Front Office, excellent communication skills, and speak Arabic. Benefits include a competitive salary package with accommodation, transportation, and medical insurance. Join a culture that supports career development and growth within the company.

Benefits

Competitive salary package

Accommodation

Transportation

Medical insurance

Work-life balance

Qualifications

• Minimum of one year experience as Hotel Receptionist in Front Office department.
• Excellent communication skills and proactive approach required.
• Ability to work both independently and in a team.

Responsibilities

• Greet and welcome guests, answer calls, provide information.
• Process reservations and cancellations accurately.
• Ensure safety of guests as per safety procedures.

Skills

Customer Service

Communication skills

Attention to detail

Organizational skills

Arabic language skills

Tools

Opera (PMS)

Multi-line Phone Systems

Job description

A leading hotel chain in Abu Dhabi is seeking an experienced Hotel Receptionist to provide exceptional customer service, manage reservations, and ensure smooth operations at the reception. The ideal candidate will have at least one year of experience in a hotel Front Office, excellent communication skills, and speak Arabic. Benefits include a competitive salary package with accommodation, transportation, and medical insurance. Join a culture that supports career development and growth within the company.