Hostess - Villamore Restaurant - Russian Speaker

Kempinski Hotels SA; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Kempinski Hotels SA in Dubai invites applications for a Hostess - Villamore Restaurant, Russian Speaker. You will welcome guests, provide courteous service, assist servers, and support upselling to enhance guest satisfaction in a luxury five-star setting.

The role requires 1–2 years of experience in a similar position, English proficiency, and a professional appearance. Join our international team and contribute to crafting memorable dining experiences at Villamore.

Qualifications

• 1–2 years experience in a similar role preferred.
• Excellent English communication skills required.
• Experience in luxury five‑star hospitality is a plus.

Responsibilities

• Provide courteous, professional, and efficient service to guests.
• Assist servers and support upselling of menu items.
• Maintain knowledge of menu offerings and hotel standards to ensure guest satisfaction.
• Handle guest inquiries and feedback in a courteous manner.
• Keep outlet areas organized and up to standards of cleanliness.

Skills

Customer service

Upselling

English proficiency

Job description

Hostess - Villamore Restaurant - Russian Speaker

Application Deadline: 30 November 2026

Department: Food & Beverage

Employment Type: Permanent - Full Time

Location: United Arab Emirates - Dubai

Reporting To: Restaurant Manager

Description

The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.

Key Responsibilities

• A courteous, professional and efficient service is provided at all times.
• All duties and tasks are performed as per the tasks required at the outlet.
• Be knowledgeable of all services and products offered by the hotel.
• Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
• Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
• Monitor operating supplies, equipment and reduce spoilage and wastage successfully
• Ensure that the place of work and surrounding area is kept clean and organized at all times
• Successfully perform opening and closing procedures established for the assigned outlet
• Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors
• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest
• Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety
• Maintain a good rapport and work relation with staff in the assigned department and within the hotel
• Maintain and update the restaurants guest history
• Maintain a legible and up to date reservation book
• Maintain and coordinate the printing of the respective restaurant menus

Job Requirements

Desired Skills & Qualifications:

• Minimum of 1 to 2 years’ experience in a similar position
• Preferably in an international, luxury five-star hotel
• English - excellent communication skills

About Kempinski

Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.