Hostess - Grand Club

Hyatt Corporation; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality company located in Dubai seeks a Hostess for the Grand Club. In this role, you will manage food and beverage presentations, ensure lounge cleanliness, and handle guest requests with professionalism. Candidates should possess excellent communication skills and a proactive service attitude. Benefits include UAE visa sponsorship, complimentary meals, accommodation, and discounts at food and beverage outlets across Dubai. This full-time position offers opportunities for professional growth in a dynamic environment.

Benefits

UAE employment visa sponsorship

Complimentary meals

Company-provided transportation

Accommodation arranged by the company

Exclusive discounts at Hyatt outlets

Complimentary stays at Hyatt hotels

Qualifications

• Previous experience in a guest-facing role.
• Excellent communication and interpersonal skills are a must.
• A keen eye for detail and a proactive approach to service.
• Ability to handle guest requests with kindness and professionalism.
• Ability to work split shifts when necessary.

Responsibilities

• Manage food and beverage presentations in the Executive Lounge.
• Coordinate cleanliness and ambiance with housekeeping and F&B teams.
• Perform daily opening and closing procedures per hotel standards.
• Upsell hotel services and promote World of Hyatt membership.
• Handle guest inquiries, comments, and complaints professionally.
• Monitor operating supplies and maintain inventory accuracy.
• Answer incoming calls and provide accurate information.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Proactive service

Job description

Hostess - Grand Club

Grand Hyatt Grand Hyatt Dubai AE - DU - DubaiFood and BeverageHourly / Entry Level EmployeeFull-timeReq ID : DUB006560Worldwide

Summary

Key Responsibilities

• Manage food and beverage presentations in the Executive Lounge, ensuring consistent quality, proper display, and timely replenishment.
• Coordinate closely with Housekeeping and F&B teams to maintain lounge cleanliness, ambiance, and overall guest comfort.
• Perform daily opening and closing procedures in line with hotel standards and operational checklists.
• Actively upsell hotel services and promote World of Hyatt membership to enhance guest engagement and revenue opportunities.
• Handle guest inquiries, comments, and complaints professionally, ensuring timely follow-up and reporting to the supervisor.
• Monitor operating supplies, maintain inventory accuracy, and support cost-control efforts by minimizing wastage.
• Answer incoming calls promptly and courteously, providing accurate information and assistance to guests.

Benefits

At Hyatt, we believe in taking care of our people so they can be their best. As part of our team, you’ll enjoy :

• A UAE employment visa sponsorship.
• Complimentary meals prepared by our culinary team.
• Company-provided transportation for your convenience.
• Accommodation arranged by the company.
• Exclusive discounts at Hyatt food & beverage outlets across Dubai.
• Complimentary stays at Hyatt hotels worldwide — explore the world with us!

Qualifications

• Previous experience in a guest-facing role.
• Excellent communication and interpersonal skills are a must.
• A keen eye for detail and a proactive approach to service.
• Ability to handle guest requests with kindness and professionalism.
• Ability to work split shifts when necessary.