Hostess, Aelia - One&Only One Za''abeel

Kerzner International Management; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

Kerzner International Management's One&Only One Za'abeel invites a Hostess to join Aelia. You will be the first point of contact, greeting guests warmly and guiding them to seating, while coordinating reservations and ensuring smooth guest flow.

In this luxury hospitality setting, you will uphold impeccable presentation standards, collaborate with the restaurant team, and create memorable dining experiences that reflect the brand's commitment to exceptional service.

Qualifications

• Hospitality-focused mindset and customer-oriented approach.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor in a luxury setting.

Responsibilities

• Be the first point of contact for guests, greeting warmly and guiding to seating.
• Manage reservations, coordinate seating arrangements, and ensure smooth guest flow.
• Collaborate with the restaurant team to deliver exceptional service and maintain high presentation standards.

Job description

Hostess, Aelia - One&Only One Za'abeel (21051)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za'abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the Role

As a Hostess at Aelia, you will be the first point of contact for our guests, creating a warm and welcoming experience from the moment they arrive. You will manage reservations, coordinate seating arrangements, and ensure smooth guest flow within the venue. Working closely with the restaurant team, you will deliver exceptional service, maintain high presentation standards, and contribute to providing a memorable dining experience for every guest.

About You

We are looking for a confident and customer-focused hospitality professional with previous experience in a Hostess, Guest Relations, or Front-of-House role within a restaurant or luxury hospitality environment. You possess excellent communication and interpersonal skills, a professional appearance, and a genuine passion for guest service. You thrive in a fast-paced setting, remain composed under pressure, and enjoy building positive relationships with guests while ensuring the highest standards of hospitality are maintained.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.