Hostess

AccorHotel; Fujairah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel brand in Fujairah is seeking a guest service professional to create a positive first impression and manage restaurant operations. Responsibilities include greeting guests, managing waitlists, and answering calls. The ideal candidate has at least one year of experience in hospitality, proficiency in Micros, and fluency in English. This full-time position does not offer remote work options, and additional languages are a plus.

Qualifications

• At least 1 year experience working in a similar role.
• Hospitality background is preferred.
• Fluency in English; additional languages are a plus.

Responsibilities

• Present a positive first impression of the establishment.
• Greet guests and manage waiting lists.
• Inform guests about current promotions and their server.
• Answer incoming calls and provide services.
• Issue dining charges and verify orders.
• Handle guest reservations and dietary requirements.

Skills

Proficiency in Micros

Focus on guest needs

Calm and courteous attitude

Fluency in English

Job description

• Present a positive first impression of the establishments friendliness excellent service and high standards.
• Greet guests upon arrival inform guests of their wait time monitor a waiting list enter names into the computer system and show guests to their table and bid them farewell as they leave.
• Inform guest aboutcurrent promotion and who will be serving them to ensure a smooth handoff to the service staff.
• Answer incoming calls to the restaurant and provide appropriate service.
• Issue dining charges by verifying orders; calculating taxes; totaling bill for togo orders and to receive payments by validating credit charges; approving checks; accepting currency.
• Handling guest reservation details from the reservation system table allocation dietary requirements billing.

Qualifications

• Proficiency in Micros
• Ability to focus attention on guest needs remaining calm and courteous at all times.
• At least 1yearexperience working on a similar role.
• Hospitality background is preferred.
• Fluency in English; additional languages are a plus.

Remote Work

No

Employment Type

Fulltime