Hostess

LETO; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious dining establishment in Dubai is seeking a Restaurant Hostess to create a welcoming environment for guests. Responsibilities include greeting arrivals, managing reservations, and ensuring efficient seating flow. Key qualifications include excellent communication skills, the ability to multitask, and experience in hospitality. This role requires flexibility for evenings and weekends, and offers an opportunity to be part of a dynamic team in the hospitality industry.

Qualifications

• English speaking; Arabic or Russian knowledge is a nice asset.
• Ability to remain calm under pressure.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet guests as they arrive at the restaurant and escort them to their tables.
• Manage the waiting list and estimate wait times for guests.
• Handle guest complaints and resolve issues in a timely manner.

Skills

Excellent communication and interpersonal skills

Ability to multitask

Strong organizational skills

Professional appearance and demeanor

Job description

Job overview

Restaurant Hostess will be responsible for greeting and welcoming guests as they arrive. In this position, you will manage reservations, guide guests to their tables, and ensure a smooth flow of guests throughout the restaurant. You will also be expected to maintain a clean and organized reception area and assist with any guest inquiries.

Duties & Responsibilities

• Greet guests as they arrive at the restaurant and escort them to their tables;
• Manage the waiting list and estimate wait times for guests;
• Answer phone calls and make reservations;
• Assist guests with menu recommendations and provide information about the restaurant;
• Coordinate with servers to ensure smooth service;
• Handle guest complaints and resolve issues in a timely and professional manner;
• Maintain a clean and organized hostess stand;
• Performing the duties according to the weekly schedule.

Requirements & Qualifications

• English speaking; Arabic or Russian knowledge is a nice asset;
• Excellent communication and interpersonal skills;
• Ability to multitask and work in a fast-paced environment;
• Strong organizational skills;
• Ability to remain calm under pressure;
• Flexibility to work evenings, weekends, and holidays;
• Knowledge of reservation systems and basic computer skills;
• Previous experience in a customer service or hospitality role is preferred;
• Ability to stand and walk for extended periods of time;
• Professional appearance and demeanor;
• Ability to work well in a team environment.