Hostess

Connect Resources; Dubai; On-site; AED 25,000 - 35,000; Full time

Job summary

A hospitality organization in Dubai is looking for a friendly Hostess to enhance the guest experience by welcoming visitors, managing reservations, and ensuring a pleasant dining atmosphere. Candidates should have prior customer service experience and excellent English communication skills. This role offers the opportunity to work in a vibrant environment with a focus on providing exceptional service.

Qualifications

• Previous hostess or customer service experience is preferred.
• Must have strong English communication skills.
• Must be presentable, professional, and polite.

Responsibilities

• Greet and welcome guests upon arrival.
• Manage the seating chart and escort guests to tables.
• Handle reservations and waiting lists.
• Maintain a clean hostess area.
• Coordinate with waitstaff for table rotation.
• Answer guest inquiries and menu information.
• Ensure excellent customer service.

Skills

Strong English communication skills

Customer service

Multitasking

Positive attitude

Job description

Job Title: Hostess

Location: Ground Floor, Souk Al Manzil, Sheikh Mohammed Bin Rashid Boulevard, Downtown Dubai

Industry: Hospitality / Restaurant

Job Overview

We are looking for a friendly, well-presented, and English-speaking Hostess to welcome guests, manage reservations, and ensure a pleasant dining experience.

Key Responsibilities

• Greet and welcome guests upon arrival.
• Manage the seating chart and escort guests to tables.
• Handle reservations, bookings, and waiting lists.
• Maintain a clean and organized reception/hostess area.
• Coordinate with waitstaff for smooth table rotation.
• Answer guest inquiries and provide menu information.
• Ensure excellent customer service throughout the guest experience.

Qualifications

• Previous hostess or customer service experience (preferred).
• Strong English communication skills (mandatory).
• Presentable, professional, and polite demeanor.
• Ability to multitask and stay calm during busy hours.
• Positive attitude and passion for hospitality.