Healthcare Customer Care Specialist

Confidential Company; Sharjah, Ajman; On-site; AED 60,000 - 120,000; Full time

Job summary

A healthcare provider in Sharjah is seeking a healthcare customer care representative who will act as the first point of communication between patients, healthcare providers, and insurance carriers. This role involves responding to inquiries via multiple channels such as phone, email, chat, or patient portals, ensuring patients receive the support they need. Ideal candidates should have strong communication skills and a commitment to customer service.

Responsibilities

• Serve as the first point of communication between patients and healthcare providers.
• Handle inquiries via phone, email, chat, or patient portals.

Job description

A healthcare provider in Sharjah is seeking a healthcare customer care representative who will act as the first point of communication between patients, healthcare providers, and insurance carriers. This role involves responding to inquiries via multiple channels such as phone, email, chat, or patient portals, ensuring patients receive the support they need. Ideal candidates should have strong communication skills and a commitment to customer service.