Head of Fulfillment & Production Operations

NicheHR LLP; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading operations management firm is seeking a General Manager Fulfillment Operations to drive operational excellence and scalability across their fulfillment capabilities. This senior leadership position demands over 18 years of experience in operations and fulfillment management, with an emphasis on strategic planning, supply chain optimization, and team leadership. The ideal candidate will be adept at environmental compliance and possess strong financial oversight to ensure efficient cost control and reporting. A Master's degree in a relevant field is preferred.

Qualifications

• 18-20 years of leadership experience in operations, fulfillment, logistics or manufacturing environments.
• Familiarity with regional logistics networks and compliance standards.
• Experience in high-volume multi-site fulfillment or production operations.

Responsibilities

• Define and execute strategic goals focused on fulfillment and production.
• Lead daily operations ensuring timely and cost-effective delivery.
• Oversee procurement strategies and vendor management.

Skills

End‑to‑end fulfillment and production operations management

Supply chain planning and inventory optimisation

Lean manufacturing

ERP/warehouse management systems (e.g. Odoo)

Budget management and cost control

Education

Masters Degree in Supply Chain, Business Administration, Industrial Engineering or related fields

Tools

Lean Six Sigma

PMP

Job description

A leading operations management firm is seeking a General Manager Fulfillment Operations to drive operational excellence and scalability across their fulfillment capabilities. This senior leadership position demands over 18 years of experience in operations and fulfillment management, with an emphasis on strategic planning, supply chain optimization, and team leadership. The ideal candidate will be adept at environmental compliance and possess strong financial oversight to ensure efficient cost control and reporting. A Master's degree in a relevant field is preferred.