Head of Business Operations

Salt; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A fast-growing fintech platform in Dubai is seeking a Head of Business Operations to oversee day-to-day operations and build scalable processes. The ideal candidate has 6–10 years in operations within high-growth environments, especially in FX, CFD, or Crypto, and a strong fintech background. This role requires excellent leadership and analytical skills. The company offers competitive growth opportunities.

Qualifications

• 6–10 years in operations/strategic programs/consulting within high-growth environments.
• Experience in FX/CFD/Crypto preferred.
• Background in Fintech/Banking/Blockchain is necessary.
• Proven track record in strategic planning and business development.

Responsibilities

• Design and implement business strategies aligned with company vision.
• Identify operational inefficiencies and design streamlined processes.
• Lead cross-functional initiatives end-to-end.
• Oversee company-wide operations including compliance and performance management.

Skills

Operational efficiency

Leadership

Analytical skills

Project management

Stakeholder management

Job description

Head of Business Operations — Fintech (Crypto / FX / CFD)

About the Role

Our client, a fast-growing and forward-thinking fintech platform, is hiring a Head of Business Operations to oversee day-to-day operations while building the systems, processes, and cadence that enable scale. You’ll be a key member of the senior leadership team—driving execution, partnering on strategy, and ensuring the business runs with clarity and discipline in a high-growth environment.

Key Responsibilities

Strategic Execution

• Design and implement business strategies, plans, and procedures aligned to company vision.
• Set measurable goals for performance and growth; own reporting and dashboards to keep teams aligned.
• Act as a thought partner to leadership, ensuring initiatives ladder up to long‑term objectives.

Process Design & Automation

• Identify operational inefficiencies and design scalable, streamlined processes.
• Establish governance frameworks, operating cadences, and documentation that improve accountability.
• Implement tools and automation to reduce friction and improve data‑driven decision‑making.

Project & Program Management

• Lead cross‑functional initiatives end‑to‑end using structured methodologies (OKRs/Agile/Kanban).
• Drive clarity of scope, timelines, and ownership; ensure disciplined execution across teams.

Org & Team Operations

• Oversee company‑wide operations: policies, performance management, and compliance across entities.
• Support hiring, onboarding, and talent development to strengthen operational maturity.
• Manage partner/vendor relationships and support expansion activities (e.g., alliances, new ventures).

Qualifications & Experience

• 6–10 years in operations/strategic programs/consulting within high‑growth environments; experience as a Head of Operations or equivalent in FX/CFD/Crypto is strongly preferred.
• Fintech/Banking/Blockchain background with understanding of core business functions (HR, Finance, Marketing).
• Demonstrable track record in strategic planning, business development, and scaling processes/systems.
• Outstanding organization, leadership, and stakeholder management skills; highly analytical and time‑efficient.