Guest Welcome Experience Lead

Marriott Hotels & Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company located in Dubai is seeking a Manager to oversee guest check-ins and staff management. The successful candidate will be responsible for ensuring customer satisfaction, effectively processing payments, and training employees. Candidates should possess a high school diploma or G.E.D. equivalent and a minimum of 1 year of related work experience. This role emphasizes excellent communication and teamwork skills.

Qualifications

• Minimum 1 year of related work experience.
• Experience in customer-facing roles is highly recommended.

Responsibilities

• Process guest check-ins and manage room assignments.
• Assist management in hiring, training, and coaching staff.
• Anticipate and address guests' service needs.

Skills

Customer service

Communication

Problem-solving

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality company located in Dubai is seeking a Manager to oversee guest check-ins and staff management. The successful candidate will be responsible for ensuring customer satisfaction, effectively processing payments, and training employees. Candidates should possess a high school diploma or G.E.D. equivalent and a minimum of 1 year of related work experience. This role emphasizes excellent communication and teamwork skills.