Guest Services Pro - Theme Park Frontline

Farah Experiences LLC; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A renowned entertainment company in the United Arab Emirates seeks customer-oriented team members to join Yas Waterworld. The role focuses on welcoming guests, providing information about attractions, selling tickets, and ensuring exceptional guest care. Candidates must have at least one year of customer service experience, proficiency in English, and basic computer skills. This outdoor role requires flexibility and the ability to work in varying weather conditions.

Qualifications

• Minimum 1-year operational experience in a guest or customer service setting.
• English proficiency (spoken & written) required.
• Basic computer knowledge essential.
• Ability and willingness to entertain/engage guests.

Responsibilities

• Welcome guests in a friendly and professional manner.
• Sell tickets and other products via a computerized POS system.
• Manage and maintain queue lanes efficiently.
• Provide information on rides, shows, and attractions to enhance guest experience.

Skills

Customer service

Communication

Flexibility

Cash handling

Engagement

Education

Higher secondary or equivalent

Tools

Point of Sale (POS) system

Job description

A renowned entertainment company in the United Arab Emirates seeks customer-oriented team members to join Yas Waterworld. The role focuses on welcoming guests, providing information about attractions, selling tickets, and ensuring exceptional guest care. Candidates must have at least one year of customer service experience, proficiency in English, and basic computer skills. This outdoor role requires flexibility and the ability to work in varying weather conditions.