Guest Services Liaison — Luxury Resort Front Desk Lead

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel and resort chain in Dubai is seeking a skilled Front Office Coordinator to manage day-to-day operations in accordance with luxury standards. The ideal candidate will have at least 2 years of relevant experience from 5-star hotels, strong communication skills, and the ability to work in remote locations. This role offers a full-time position at Al Maha Desert Resort and Spa, focusing on guest satisfaction and service excellence.

Qualifications

• At least 2 years working experience in a position relevant to Front Office procedures from 5* hotels and resorts.
• Experience in working in remote locations is a strong asset.

Responsibilities

• Assist front office leaders to coordinate all activities in Guest Services Center.
• Ensure all guest feedback is responded to within 48 hours.
• Manage GXP functionalities and processes.

Skills

Strong Communication skills (verbal, listening, writing)

Education

High school diploma or higher

Job description

A luxury hotel and resort chain in Dubai is seeking a skilled Front Office Coordinator to manage day-to-day operations in accordance with luxury standards. The ideal candidate will have at least 2 years of relevant experience from 5-star hotels, strong communication skills, and the ability to work in remote locations. This role offers a full-time position at Al Maha Desert Resort and Spa, focusing on guest satisfaction and service excellence.