Guest Services Executive — Level 45 (Premium Club)

Hilton; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Abu Dhabi is seeking a Guest Services Executive to provide exceptional reception services and enhance guest experiences. The ideal candidate should have previous customer service experience, a completed high school certificate, and strong communication skills. This role requires a positive attitude, excellent grooming, and the ability to work both independently and collaboratively. Join a team dedicated to delivering outstanding hospitality in a vibrant hotel environment.

Qualifications

• Previous experience in a customer-focused industry.
• Positive attitude and good communication skills.
• Excellent grooming standards.

Responsibilities

• Provide reception services for Guests to ensure exceptional experiences.
• Achieve positive outcomes from Guest queries.
• Maximize room occupancy using up-selling techniques.

Skills

Customer service

Communication skills

IT proficiency

Cash handling

Education

Completed high school certificate or equivalent

Job description

A leading hospitality company in Abu Dhabi is seeking a Guest Services Executive to provide exceptional reception services and enhance guest experiences. The ideal candidate should have previous customer service experience, a completed high school certificate, and strong communication skills. This role requires a positive attitude, excellent grooming, and the ability to work both independently and collaboratively. Join a team dedicated to delivering outstanding hospitality in a vibrant hotel environment.