Guest Services Coordinator – Luxury Resort (Pre-Opening)

Al Zorah Beach Resort; Ajman Emirate; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury coastal resort in Ajman, UAE, is seeking a Housekeeping Coordinator to ensure seamless communication and enhance guest experience. The ideal candidate will have 2+ years of experience in a luxury hotel environment, strong communication skills, and proficiency in management systems like Opera PMS. Responsibilities include managing guest requests, coordinating room statuses, and maintaining organized records. Join us in this exciting pre-opening journey!

Qualifications

• Minimum 2 years of experience as a Housekeeping Coordinator or similar role in a 5-star luxury hotel.
• Proficient in hotel management systems such as Opera PMS.
• Flexible to work various shifts, including weekends.

Responsibilities

• Coordinate and communicate room status updates between Housekeeping and Front Office.
• Receive and respond to guest requests promptly.
• Log and track all maintenance issues, coordinating with Engineering for prompt resolution.

Skills

Strong communication skills

Organizational skills

Attention to detail

Problem-solving

Tools

Opera PMS

Message Box

HotSOS

Job description

A luxury coastal resort in Ajman, UAE, is seeking a Housekeeping Coordinator to ensure seamless communication and enhance guest experience. The ideal candidate will have 2+ years of experience in a luxury hotel environment, strong communication skills, and proficiency in management systems like Opera PMS. Responsibilities include managing guest requests, coordinating room statuses, and maintaining organized records. Join us in this exciting pre-opening journey!