Guest Services Concierge & Bell Desk Specialist

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Guest Services Agent to provide exceptional service and assist guests throughout their stay. Responsibilities include coordinating Guest Service operations, handling luggage, and ensuring an excellent arrival experience. Candidates should have experience in Guest Services, excellent communication skills, and be physically fit. This full-time role offers opportunities in a dynamic hospitality environment.

Qualifications

• Previous experience in Guest Services or similar coordinating position recommended.
• Must have excellent communication skills both written and verbal.
• Must be highly organized and possess the ability to work well under pressure.
• Must be proficient in English; a second language is an asset.

Responsibilities

• Coordinate all Guest Service operations.
• Greet every Guest approaching the bell desk.
• Ensure prompt handling of luggage for Guests.
• Maintain detailed records of luggage and items delivered.

Skills

Communication skills

Organization

Ability to work under pressure

Decision-making

Cash handling

Physical fitness

Job description

A leading hotel chain in Dubai is seeking a Guest Services Agent to provide exceptional service and assist guests throughout their stay. Responsibilities include coordinating Guest Service operations, handling luggage, and ensuring an excellent arrival experience. Candidates should have experience in Guest Services, excellent communication skills, and be physically fit. This full-time role offers opportunities in a dynamic hospitality environment.