Guest Service Specialist - Front Desk & Night Audit

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel chain located in Dubai seeks a full-time hospitality professional responsible for guest check-in and room allocation. The ideal candidate will possess strong communication and interpersonal skills, along with experience in the Opera system. You will ensure a warm welcome for guests and manage cashiering duties effectively. This is a great opportunity for those with a passion for service in a dynamic 5-star hotel environment.

Qualifications

• Previous experience in a similar role is an asset in a 5 star hotel setting.
• Strong interpersonal and communication skills with a passion for service.

Responsibilities

• Prepare for daily arrivals in terms of room allocation.
• Provide a warm welcome to guests and process check-in.
• Accountable for cashiering duties and foreign exchange transactions.

Skills

Interpersonal skills

Communication skills

Customer service

Tools

Opera system

Job description

A luxury hotel chain located in Dubai seeks a full-time hospitality professional responsible for guest check-in and room allocation. The ideal candidate will possess strong communication and interpersonal skills, along with experience in the Opera system. You will ensure a warm welcome for guests and manage cashiering duties effectively. This is a great opportunity for those with a passion for service in a dynamic 5-star hotel environment.