Guest Service Officer-Concierge

Hyatt Corporation; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in the United Arab Emirates is seeking a Guest Service Officer-Concierge. You will provide excellent service by assisting with concierge-related tasks such as restaurant reservations and city tours. Ideal candidates will have a relevant degree in Hospitality or Tourism and at least 1 year of hotel operations experience, along with strong customer service skills.

Qualifications

• Minimum 1 year work experience in hotel operations.
• Good understanding of concierge-related services.

Responsibilities

• Provide excellent and consistent service to customers.
• Assist with restaurant reservations and booking city tours.
• Contribute to the smooth running of the Concierge department.

Skills

Customer service skills

Communication skills

Interpersonal skills

Education

Degree or diploma in Hospitality or Tourism management

Job description

Guest Service Officer-Concierge

Andaz Andaz Dubai The Palm United Arab EmiratesGuest ServicesHourly / Entry Level EmployeeFull-timeReq ID : UNI002196Worldwide

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Concierge is responsible to assist with any concierge related services such as restaurant reservation, booking city tours, recommending tourist spots and contribute to the smooth and efficient running of the Concierge department within the Rooms Division.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.