Guest Service Expert — Elevate Dining & Guest Experience

W Hotels; Abu Dhabi; On-site; AED 33,000 - 58,000; Full time

Job summary

W Hotels on Yas Island, Abu Dhabi is seeking a Guest Service Expert to deliver exceptional guest experiences in a fast-paced luxury setting. You will coordinate with the kitchen, assist guests, and uphold high standards of service and appearance.

Responsibilities include table setup, guest interaction, and maintaining cleanliness and safety. The role requires physical stamina and a professional demeanor in a premium hotel environment.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Set tables and maintain dining areas to ensure a clean and welcoming environment.
• Communicate with the kitchen to coordinate service and accuracy of orders.
• Interact with and serve guests to provide a memorable dining experience.
• Clean work areas and manage supplies to support smooth operations.
• Read and verify menu information to ensure correct service.
• Handle lifting and movement tasks up to 25 pounds unaided and 50 pounds with assistance.

Education

High school diploma or G.E.D. equivalent

Job description

W Hotels on Yas Island, Abu Dhabi is seeking a Guest Service Expert to deliver exceptional guest experiences in a fast-paced luxury setting. You will coordinate with the kitchen, assist guests, and uphold high standards of service and appearance.

Responsibilities include table setup, guest interaction, and maintaining cleanliness and safety. The role requires physical stamina and a professional demeanor in a premium hotel environment.