Guest Service Expert: Create Memorable Dining in Dubai

Westin Hotels & Resorts; Dubai; On-site; AED 67,000 - 123,000; Full time

Job summary

Westin Hotels & Resorts in Dubai is hiring a Guest Service Expert to greet guests, manage menu information, and deliver personal service that enhances the dining experience. You will support the kitchen, communicate with staff, and maintain a clean, safe work area while upholding brand standards.

Ideal candidates will have a strong customer service mindset, be on their feet for extended periods, and present a professional appearance and communication style in a fast-paced environment.

Qualifications

• Experience in guest-facing hospitality roles preferred.
• Ability to communicate clearly and warmly with guests.
• Maintain professional appearance and demeanor at all times.

Responsibilities

• Greet guests and assist with seating and service flow.
• Read and verify menu and specials; relay information to guests and team.
• Coordinate with kitchen and front-of-house staff to ensure timely service.
• Keep work areas clean, organized, and safe; handle guest requests promptly.

Skills

Customer service

Hospitality

Communication skills

Education

High school diploma or GED

Job description

Westin Hotels & Resorts in Dubai is hiring a Guest Service Expert to greet guests, manage menu information, and deliver personal service that enhances the dining experience. You will support the kitchen, communicate with staff, and maintain a clean, safe work area while upholding brand standards.

Ideal candidates will have a strong customer service mindset, be on their feet for extended periods, and present a professional appearance and communication style in a fast-paced environment.