Guest Service & Data Clerk - Grow with Global Hospitality

MOVENPICK; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a dynamic Guest Service Agent / Data Clerk. The role involves providing exceptional customer service, managing reservations, and performing data entry tasks while ensuring guest satisfaction. Successful candidates will have a strong customer service orientation, excellent communication skills, and the ability to multitask in a fast-paced environment. This is an exciting opportunity to work in one of the world's vibrant destinations with growth potential within the company.

Benefits

Employee benefit card with worldwide discounts

Learning programs through academies

Talent development opportunities

Qualifications

• Previous experience in customer service or hospitality industry is highly desirable.
• Strong customer service orientation with a friendly and professional demeanor.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Welcome and assist guests, addressing their inquiries and requests in a professional manner.
• Manage reservations, including bookings, modifications, and cancellations.
• Generate and analyze reports to support management decision-making.

Skills

Customer service orientation

Verbal and written communication in English

Data entry proficiency

Organizational skills

Education

High school diploma or equivalent

Bachelor's degree in Hospitality Management

Tools

MS Office suite

Hotel management software

Job description

A leading hospitality company in Dubai is seeking a dynamic Guest Service Agent / Data Clerk. The role involves providing exceptional customer service, managing reservations, and performing data entry tasks while ensuring guest satisfaction. Successful candidates will have a strong customer service orientation, excellent communication skills, and the ability to multitask in a fast-paced environment. This is an exciting opportunity to work in one of the world's vibrant destinations with growth potential within the company.