Guest Service Agent

Wyndham Hotels and Resorts Inc; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking a full-time Guest Service Agent in Dubai. The role involves welcoming guests, managing check-ins and check-outs, handling reservations, and responding promptly to inquiries. Candidates must possess excellent interpersonal and customer service skills to ensure seamless guest experiences. This on-site position offers an opportunity to contribute significantly to guest satisfaction within a dynamic hotel environment.

Qualifications

• Excellent interpersonal and customer service skills to address guest requests promptly and professionally.
• Strong customer service skills to address guest requests.

Responsibilities

• Welcome guests and manage check-ins and check-outs.
• Handle reservations and respond to inquiries.
• Assist guests with their needs and provide information about hotel services.

Skills

Interpersonal skills

Customer service

Job description

This is a full-time, on-site Guest Service Agent role based in Dubai. The Guest Service Agent will be responsible for welcoming guests, managing check-ins and check-outs, handling reservations, and responding to inquiries. The role also includes assisting guests with their needs, providing information about the hotel's services, and ensuring seamless guest experiences. The role requires excellent interpersonal and customer service skills to address guest requests promptly and professionally.