Guest-Focused Security & Safety Officer

Hilton; United Arab Emirates; On-site; AED 48,000 - 76,000; Full time

Job summary

Hilton UAE is seeking a Safety & Security Officer to protect guests and property, while upholding Hilton's hospitality standards. You will contribute to a safe environment and deliver warm, attentive service to guests at all times.

Responsibilities include conducting patrols, investigating incidents, documenting reports, responding to emergencies, and assisting guests with professionalism and care. The role requires strong attention to detail and communication skills within a hospitality setting.

Qualifications

• Strong attention to detail and accuracy in administrative work.
• High level of interpersonal skills in both oral and written communication.
• Previous experience in an administrative role is desirable.
• Effective time management and ability to follow directions.
• Good verbal and written communication skills.
• Strong organizational, supervisory, and administrative capabilities.

Responsibilities

• Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions.
• Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents.
• Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records.
• Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats.
• Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency.

Skills

Attention to detail

Interpersonal skills

Time management

Communication skills

Organizational skills

Supervisory capabilities

Job description

Hilton UAE is seeking a Safety & Security Officer to protect guests and property, while upholding Hilton's hospitality standards. You will contribute to a safe environment and deliver warm, attentive service to guests at all times.

Responsibilities include conducting patrols, investigating incidents, documenting reports, responding to emergencies, and assisting guests with professionalism and care. The role requires strong attention to detail and communication skills within a hospitality setting.