Guest Experience Waiter with Upsell Expertise

Dusit Doha Hotel | Dusit Hotel & Suites - Doha; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking a dedicated food and beverage service staff member to provide exceptional customer service. Responsibilities include serving food and beverages, ensuring guest satisfaction, and maintaining service standards. Candidates should have a Bachelor’s or Diploma in Hotel Management and experience in a 4- or 5-star hotel. Strong English communication skills and a pleasant demeanor are essential for success in this role.

Qualifications

• Minimum of 2 years of experience in a 4- or 5-star hotel.
• Knowledgeable in various kinds of food and beverage.
• Pleasant personality with strong communication and interpersonal skills.

Responsibilities

• Answer calls and explain menu items, making recommendations.
• Serve food and beverage while maintaining service standards.
• Check with customers to ensure satisfaction and address issues.

Skills

Excellent English communication skills

Strong communication skills

Interpersonal skills

Education

Bachelor or Diploma in Hotel Management

Job description

A luxury hotel in Dubai is seeking a dedicated food and beverage service staff member to provide exceptional customer service. Responsibilities include serving food and beverages, ensuring guest satisfaction, and maintaining service standards. Candidates should have a Bachelor’s or Diploma in Hotel Management and experience in a 4- or 5-star hotel. Strong English communication skills and a pleasant demeanor are essential for success in this role.