Guest Experience Waiter with Upsell Expertise

Dusit Thani Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking a dedicated service representative to provide exceptional food and beverage services. The ideal candidate will have a minimum of two years' experience in a similar environment, possess a bachelor's or diploma in hotel management, and have strong English communication skills. This role emphasizes customer satisfaction and teamwork, ensuring an exceptional guest experience while upholding the hotel's brand values.

Qualifications

• Minimum of 2 years of experience in a 4- or 5-star hotel.
• Knowledgeable in various kinds of food and beverage.

Responsibilities

• Answers calls and explains menu items, making recommendations.
• Serves food and beverage in accordance with prescribed service standards.
• Checks with customers to ensure satisfaction and correct any problems.

Skills

Excellent English communication skills

Strong communication and interpersonal skills

Education

Bachelor or Diploma in Hotel Management

Job description

A luxury hotel in Dubai is seeking a dedicated service representative to provide exceptional food and beverage services. The ideal candidate will have a minimum of two years' experience in a similar environment, possess a bachelor's or diploma in hotel management, and have strong English communication skills. This role emphasizes customer satisfaction and teamwork, ensuring an exceptional guest experience while upholding the hotel's brand values.