Guest Experience Supervisor - Welcome Desk

Marriott Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Manager to oversee staff and ensure exceptional guest service. Responsibilities include processing check-ins, resolving guest issues, and coordinating with teams. The ideal candidate will have at least one year of experience in a related role and strong supervisory skills. Join a diverse team committed to quality service in a dynamic work environment.

Qualifications

• 1 year of related work experience required.
• Supervisory experience preferred.
• Strong guest service and problem-solving skills needed.

Responsibilities

• Assist staff with problem payments and guest issues.
• Process guest check-ins and handle reservations.
• Coordinate with departments to resolve guest requests.

Skills

Guest service skills

Problem resolution

Team leadership

Communication

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality company in Dubai is seeking a Manager to oversee staff and ensure exceptional guest service. Responsibilities include processing check-ins, resolving guest issues, and coordinating with teams. The ideal candidate will have at least one year of experience in a related role and strong supervisory skills. Join a diverse team committed to quality service in a dynamic work environment.