Guest Experience Specialist (Restaurant)

Alshaya Group; United Arab Emirates; On-site; AED 33,000 - 56,000; Full time

Job summary

Alshaya Group in the United Arab Emirates is seeking a customer service representative for a fast-paced dining environment. The role focuses on delivering excellent service to ensure guests have an enjoyable dining experience and are encouraged to return.

Candidates should have 1-2 years in a busy restaurant, strong English communication, and basic computer skills. Arabic language ability is an advantage in daily customer interactions.

Qualifications

• 1-2 years experience in a high volume, fast-paced restaurant.
• Excellent communications skills in English (Arabic would be an advantage).
• Computer knowledge.

Responsibilities

• Provide customers with excellent customer service ensuring that they have an enjoyable dining experience and want to make return visits.

Skills

Communication skills

English fluency

Arabic advantage

Computer skills

Job description

Alshaya Group in the United Arab Emirates is seeking a customer service representative for a fast-paced dining environment. The role focuses on delivering excellent service to ensure guests have an enjoyable dining experience and are encouraged to return.

Candidates should have 1-2 years in a busy restaurant, strong English communication, and basic computer skills. Arabic language ability is an advantage in daily customer interactions.