Guest Experience Specialist – Luxury Resort

Jumeirah; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Dubai seeks a Guest Relations Executive to provide exceptional service to guests. Responsibilities include welcoming guests, coordinating dining reservations, and delivering attentive service, particularly to VIPs. Ideal candidates will have 1-2 years in a similar role within a 5-star luxury setting and proficiency in English. The role offers competitive tax-free salary and excellent benefits including accommodation and professional growth opportunities.

Benefits

Supportive work environment

Learning & Development programmes

Colleague discounts on food and hotel stays

Company-provided accommodation

Comprehensive healthcare

Paid annual leave

Performance-based incentives

Qualifications

• One or two years of experience in the same role.
• Strong F&B background in a 5-star luxury property or standalone restaurant.
• Proficient in English and a second language (Russian or European languages desirable).

Responsibilities

• Create a warm and memorable welcome for every guest.
• Coordinate dining reservations and special occasions.
• Deliver attentive service to VIP and regular guests.

Skills

Experience in the same role

Strong F&B background

Proficient in English

Knowledge of Microsoft Office

Multi-cultural environment experience

Tools

Micros

Sevenrooms

Job description

A luxury hotel chain in Dubai seeks a Guest Relations Executive to provide exceptional service to guests. Responsibilities include welcoming guests, coordinating dining reservations, and delivering attentive service, particularly to VIPs. Ideal candidates will have 1-2 years in a similar role within a 5-star luxury setting and proficiency in English. The role offers competitive tax-free salary and excellent benefits including accommodation and professional growth opportunities.