Guest Experience Specialist: F&B Service

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Guest Service Expert who will enhance guest dining experiences by providing excellent customer service. The role requires individuals to manage interactions with guests and ensure a safe and professional environment. Candidates should possess a high school diploma and preferably have some experience in a related field. This position emphasizes effective communication and attention to detail in delivering exceptional service.

Qualifications

• Ability to stand, sit or walk for extended periods.
• Manage menu and take hands-on approach to work.
• Ensure a safe workplace and uphold quality standards.

Responsibilities

• Engage with guests to enhance their dining experience.
• Set tables and communicate with the kitchen.
• Clean and organize work areas and supplies.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Dubai is seeking a Guest Service Expert who will enhance guest dining experiences by providing excellent customer service. The role requires individuals to manage interactions with guests and ensure a safe and professional environment. Candidates should possess a high school diploma and preferably have some experience in a related field. This position emphasizes effective communication and attention to detail in delivering exceptional service.