Guest Experience & Revenue Specialist

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai is seeking candidates for a position that includes resolving guest requests and promoting brand loyalty. Applicants should have at least 2 years of related experience and a high school diploma. The role involves processing reservations, training staff, and exemplifying excellent customer service standards. Ideal candidates will demonstrate strong communication skills and a commitment to guest satisfaction. This position offers opportunities within a renowned hotel chain.

Qualifications

• 2+ years of related work experience.
• Ability to assist management in training and motivating employees.
• Clear and professional communication.

Responsibilities

• Contact departments to resolve guest requests.
• Process reservation requests and guest inquiries.
• Assist in training and motivating team members.

Skills

Sales techniques

Guest service

Communication skills

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality company in Dubai is seeking candidates for a position that includes resolving guest requests and promoting brand loyalty. Applicants should have at least 2 years of related experience and a high school diploma. The role involves processing reservations, training staff, and exemplifying excellent customer service standards. Ideal candidates will demonstrate strong communication skills and a commitment to guest satisfaction. This position offers opportunities within a renowned hotel chain.