Guest Experience & Reservations Assistant

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel and resort chain in Dubai is looking for a Customer Service Agent to enhance guest experience and maximize revenue. Responsibilities include resolving guest inquiries, promoting loyalty programs, and supporting team operations. The ideal candidate will have a high school diploma and at least 2 years of relevant experience. Join us to work in a welcoming environment that values diversity and inclusion.

Qualifications

• At least 2 years of related work experience.
• No supervisory experience required.
• No specific license or certification needed.

Responsibilities

• Resolve guest calls and requests professionally.
• Promote brand awareness and maximize revenue.
• Train and motivate employees for optimal performance.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel and resort chain in Dubai is looking for a Customer Service Agent to enhance guest experience and maximize revenue. Responsibilities include resolving guest inquiries, promoting loyalty programs, and supporting team operations. The ideal candidate will have a high school diploma and at least 2 years of relevant experience. Join us to work in a welcoming environment that values diversity and inclusion.