Guest Experience Pro — Elevate Hotel Cleanliness

Aloft Hotels; Abu Dhabi; On-site; AED 45,000 - 78,000; Full time

Job summary

Aloft Hotels in Abu Dhabi is seeking a Guest Environment Expert to maintain the hotel’s appearance and cleanliness, and to deliver guest requests, stock carts, and clean rooms and public spaces to create a memorable guest experience.

The role requires mobility to stand or walk for extended periods and the ability to move, lift, carry, push, or pull items up to 50 pounds, while upholding safety and brand standards in a fast-paced hotel environment.

Qualifications

• Ensure a safe work place and follow policies and procedures.
• Maintain confidentiality and uphold quality standards.
• Professional appearance and communication with guests and colleagues.

Responsibilities

• Maintain appearance and cleanliness of the whole hotel.
• Deliver guest requests, stock carts, clean rooms and public spaces, and other related duties to ensure guest satisfaction.

Skills

Stand for long periods

Lifting up to 50 pounds

Guest service mindset

Job description

Aloft Hotels in Abu Dhabi is seeking a Guest Environment Expert to maintain the hotel’s appearance and cleanliness, and to deliver guest requests, stock carts, and clean rooms and public spaces to create a memorable guest experience.

The role requires mobility to stand or walk for extended periods and the ability to move, lift, carry, push, or pull items up to 50 pounds, while upholding safety and brand standards in a fast-paced hotel environment.