Guest Experience & Operations Specialist

St. Regis Hotels & Resorts; Dubai; On-site; AED 45,000 - 67,000; Full time

Job summary

The St. Regis Hotels & Resorts in Dubai is seeking a front-line Runner to support multiple departments and ensure guests receive what they need when they need it. You may deliver items to guest rooms and assist housekeeping, engineering, banquets, restaurants, and the front office to keep operations smooth.

This non-management role emphasizes safety, professionalism, and adherence to company policies. Runners must stay on their feet, move flexibly through spaces, and uphold the brand’s standards

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.

Responsibilities

• Runners work across departments to ensure guests and associates have what they need at the point in time when they need it.
• Deliver items directly to guests' rooms or provide support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance.
• Maintain safety, confidentiality, quality standards, and professional appearance and communications.

Education

High school diploma or G.E.D. equivalent

Job description

The St. Regis Hotels & Resorts in Dubai is seeking a front-line Runner to support multiple departments and ensure guests receive what they need when they need it. You may deliver items to guest rooms and assist housekeeping, engineering, banquets, restaurants, and the front office to keep operations smooth.

This non-management role emphasizes safety, professionalism, and adherence to company policies. Runners must stay on their feet, move flexibly through spaces, and uphold the brand’s standards