Guest Experience Lead & Service Coach

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Manager to oversee guest check-ins and assist in employee training. The ideal candidate will have over a year of related experience, a high school diploma, and strong communication skills. Responsibilities include balancing cash receipts, maintaining quality service standards, and fostering a positive work environment. Join a diverse team committed to excellence.

Qualifications

• 1+ year of related work experience.
• 1+ year of supervisory experience.

Responsibilities

• Process guest check-ins, verifying identity and payment.
• Assist management in training and motivating employees.
• Ensure adherence to quality standards and company procedures.
• Balance and drop receipts at shift end.

Skills

Guest service skills

Problem solving

Clear communication

Team collaboration

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Dubai is seeking a Manager to oversee guest check-ins and assist in employee training. The ideal candidate will have over a year of related experience, a high school diploma, and strong communication skills. Responsibilities include balancing cash receipts, maintaining quality service standards, and fostering a positive work environment. Join a diverse team committed to excellence.